Virtual customer service agents: how to improve your company’s performance

Since social distancing and shop closures came into effect, turnover at small retail stores, cafes, bars and hair salons has plummeted to historic lows. Small businesses around the world have been hit by the economic crisis caused by coronavirus restrictions, with millions of people staying at home and avoiding going out to make unnecessary purchases customer service .

With each passing day we are learning to adapt to new changes and restrictions. As Charles Darwin said, “it is not the strongest of the species that survives, but the most adaptable.” This is especially true for small businesses today, some of which have made adaptability their maxim and have reinvented their business models to fit the current reality of “social distancing.”

Small businesses are getting more creative

Restaurants and bars are allowing online ordering and offering delivery services, and grocery stores and pharmacies have set up  germany telegram phone number list hours for the elderly and vulnerable when they can shop more safely.

Some are finding innovative ways to continue to offer their goods and services safely, while others are launching initiatives in support of charity drives and frontline workers. Bloom & Wild , for example, is  the happy company the emotional salary that millennials demand offering 40% off all its flowers to frontline workers, while travel tech startup Impala is giving smaller hotels that use its platform more time to make payments.

Makes working from home easier

It’s clear that one of the biggest changes many of us have had to adapt to is working from home. For many, this means making room in that spare bedroom or garage, or sharing a workspace with family or roommates. At Zendesk, we implemented our remote work policy in mid-March to minimize contact and protect america email list  our employees, and we’re still adjusting to the change. So whether you’re new to this reality or a veteran of remote work, we’ve put together a list of some great customers who know what it takes to create a remote work environment that’s as comfortable and convenient as possible.

Package delivery, pickups, returns… Pocket Mobile does it all for you.
Video conferencing and video calling are becoming a necessity when working from home. Stay
For those who have children

We all remember a video from a BBC newscast that went viral . Nowadays, our children are becoming a regular presence in our video chats and video calls. With nurseries and schools closed, many of us have had to juggle working full-time and caring for children at home. Some of us have had to step in as teachers and have realised how difficult their job is. Here are some handy services to help you stay sane and keep your children busy while you’re at home.